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Shipping Details

About Us - Clinic Supplies Canada

 

Oh Canada! Free shipping for all orders over $250. Otherwise $12.99 flat shipping.   

  Shipping Rate Type     Shipping Charge       Purchase Amount (before taxes)  
  FREE Shipping   FREE $250+
FLAT Rate Shipping $12.99 Up to $250

Treatment Tables and 
Heavy/Oversize Equipment

Quote Required

Surcharge rate applies to any value of goods where the product
weight or size exceeds regular carrier service allowance. Amount varies based on city & area code

 

  * Special note: Staples item can only ship to Commerical Address. 

 

* Oh Canada, we love you! But our native land is a big country! Orders to Yukon, Northwest Territories, Nunavut, and Newfoundland will incur additional shipping charges - contact us here or call us toll-free at 1-877-855-8818 for a shipping quote. Alternatively, place your order online and additional charges will be calculated and reflected on checkout.
** We are unable to ship to Canada P.O. Boxes
*** There will be additional shipping charges for oversized/heavy items (e.g. treatment tables, electrotherapy machines, mirrors) and special orders

How long do I have to wait?

  

-  We try our best to provide an accurate estimate of shipping time. These estimations are based on several different factors, including sourcing and the location of your shipping address. 
-  Estimated times are for 'in-stock' items only. 
-  We ship orders via FedEx, Canada Post, UPS or Purolator. 
-  We reserve the right to select the courier of our choice at this time. 
-  We do not ship to P.O. Boxes. 
-  Ground shipping delivery on all orders. 
-  Back ordered items have a 2 - 4 weeks lead time. We will keep you in the loop and update you periodically. 
-  Orders are shipped Monday to Friday, 8am - 5pm local time (excluding statutory holidays) 
-  If you didn't receive the order within 7 days nor receiving any backorder notification from CSC, please contact us immediately. We are not responsible for lost shipment after 30 days of purchase (no signature delivery) or 2 weeks after the package has signed off.
-  Please allow for additional shipping and handling time for all oversized products as they are shipped via surface freight.
-  Please note that larger shipments made by common carrier will require a signed acknowledgement of receipt. 
-  In some cases, smaller shipments made by the courier may be left at your door.
 

Important message for the general public

CSC welcomes non-healthcare professionals to order from our website. However, we strongly recommend that you consult with your healthcare provider (physiotherapist, chiropractor, physician, doctor or massage therapist) first. CSC is a third party source (supplier) and is unable to offer any product recommendations, medical diagnosis or therapeutic advice to the general public. Due to the manufacturing agreement, some clinical analgesic products are to be exclusively used for Healthcare Professionals.